How AXD Handles Your Information

AXD may collect information you provide directly when you submit forms, request a diagnostic, join a workshop, book a call, purchase a service, send files, communicate with AXD, or work with us as a client.

Information may include:

• Name, business, or brand name
• Contact number and email address
• Social media page links and website links
• Business description, products, services, offers, pricing, service areas, and target audience
• Brand assets such as logos, colors, images, videos, testimonials, and documents
• Screenshots of pages, ads, analytics, insights, messages, or workflows
• Payment proof, reference numbers, payment method, and billing details
• Workshop registration details, consultation notes, form responses, and client communications
• AI workflow inputs, prompts, examples, agent instructions, and usage context when Business OS is involved

Depending on the engagement, AXD Strategy may also collect:

• proposal, SA, contract, and digital-signature records;
• legal name, brand, country, time zone, and representative details;
• invoice, payment, currency, refund, and withholding records;
• website, domain, DNS, hosting, repository, form, analytics, and technical-log data;
• brand, creative, social media, advertising, and project assets;
• approvals, revisions, support, and delivery records;
• product, course, subscription, license, and access records; and
• AI workflow inputs and outputs relevant to an accepted engagement.

AXD Strategy collects only what is reasonably needed and lawfully supported.

When you visit the AXD website or interact with online forms, tools, links, or platforms, some technical information may be collected automatically by the website, hosting provider, browser, analytics tools, form tools, or third-party platforms.

This may include:

• Device type and Browser type
• IP address or general location data
• Pages viewed and Referral source
• Form interaction data
• Cookies or similar tracking technologies
• Basic website analytics

AXD may use analytics or platform insights to understand website performance, improve page experience, and measure campaign effectiveness.

AXD uses collected information for legitimate business, service, communication, diagnostic, payment, and support purposes.

Uses may include:

• Reviewing your page, content, offer, audience, and current marketing situation
• Responding to inquiries, forms, messages, and diagnostic requests
• Recommending the right AXD service path
• Registering you for workshops or consultations
• Preparing strategy, content, page/profile, ads, or AI workflow recommendations
• Building Business Boosters materials, Business OS agents, or Growth Management plans
• Creating calendars, templates, documents, captions, scripts, reports, or workflows
• Processing payments and confirming transactions
• Managing scheduling, updates, approvals, and support
• Improving AXD offers, content, services, and client experience
• Sending service-related updates or communications
• Sending optional marketing updates if you have opted in or have an existing service relationship, where allowed

Across current and future offerings, these purposes include:

• inquiries, diagnostics, recommendations, and proposals;
• SAs, Attachments, digital acceptance, and authority records;
• delivery and support of any AXD offering;
• websites, hosting, domains, accounts, systems, and authorized access;
• workshops, products, subscriptions, templates, and licenses;
• payments, invoices, receipts, refunds, withholding, and accounting;
• approvals, renewals, cancellation, security, and service notices;
• preventing misuse, handling incidents, and resolving disputes; and
• legal, tax, accounting, and regulatory obligations.

When you request a Free Diagnostic, AXD may review the information you submit along with your public pages, screenshots, links, page descriptions, content, and other context you provide.

AXD may use this information to:

• Assess page clarity
• Identify positioning or messaging gaps
• Review content direction
• Review CTA and inquiry flow
• Recommend next steps
• Recommend an appropriate AXD Branding, Social Media, Website, training, systems, consulting, or custom-service path, or advise that no paid service is appropriate at that time

When you register for the ₱299 Workshop or any AXD training, AXD may collect your name, contact details, payment confirmation, registration responses, attendance details, and workshop-related communication.

AXD may use this information to:

• Confirm registration
• Send workshop details or access links
• Send reminders or updates
• Provide workshop materials when included
• Track attendance or participation
• Follow up with relevant AXD offers or next steps

For workshop registration, access, replay, or materials concerns, email workshop@axdstrategy.com.

Workshop recordings, chat messages, submitted questions, or participation details may be used internally to improve future sessions, unless otherwise stated.

For paid AXD Strategy offerings, including Branding, Social Media, Website, hosting and maintenance, consulting, training, licensed products, subscriptions, AI-assisted workflows, and custom engagements, AXD Strategy may collect and process the information reasonably needed to deliver and support the accepted scope.

This may include:

• Business goals, challenges, and strategy details
• Current page/profile information
• Audience and customer information
• Content assets and brand files
• Ads, analytics, or insights screenshots
• Existing captions, scripts, replies, offers, funnels, and workflows
• Access permissions where needed
• Approval records and feedback
• Consultation notes and implementation updates

For active client support, file access, deliverable questions, or service follow-up, email support@axdstrategy.com.

The type of information collected depends on the selected service and the agreed scope.

Some AXD services, especially Business OS, may involve AI tools, custom GPT-style agents, prompts, workflows, automation tools, or AI-assisted content and decision support.

AXD may use information you provide to:

• Build business-specific AI agents
• Create brand voice rules
• Define messaging guardrails
• Build page/profile logic
• Build content workflows
• Build reply, offer, or follow-up logic
• Test and improve output alignment

AI outputs require human review. Clients remain responsible for final approval, publishing, replies, customer communication, and business decisions.

AXD may collect payment-related information to confirm purchases, bookings, workshops, consultations, or service engagements for Philippine and overseas clients.

This may include:

• Payment method and payment reference number
• Proof of payment
• Transaction date and amount paid
• Accepted billing currency
• Invoice, receipt, or billing details
• Remittance, transfer, or deposit details
• Tax, withholding, or required deduction records where applicable
• Service purchased or engagement accepted

For payment confirmation, receipt requests, or billing-related concerns, email payments@axdstrategy.com.

AXD does not intentionally collect full bank account passwords, card security codes, or login credentials. Do not send sensitive financial login information to AXD. Payment processing may be handled through banks, e-wallets, remittance providers, payment gateways, or other third-party providers subject to their own privacy and security practices.

AXD does not sell client personal information. However, AXD may share or process information through trusted tools, platforms, team members, contractors, or service providers when needed to deliver services, manage communication, process payments, or operate the business.

Information may be shared with or processed through:

• Email providers
• Google Forms, Google Drive, Google Workspace, or similar tools
• Zoom or meeting platforms
• Payment channels, banks, e-wallets, or payment gateways
• AI tools and workflow platforms
• Meta, Google, analytics, ad platforms, or social media platforms
• Hosting providers and Scheduling tools
• Designers, editors, contractors, strategists, assistants, or support staff involved in the service

AXD only shares information as reasonably needed for service delivery, operations, communication, compliance, or support.

AXD may use third-party tools to collect, store, process, analyze, or deliver information. These tools have their own privacy policies, terms, security practices, and data handling rules.

Examples may include:

Depending on the engagement, provider categories may include:

The AXD website or connected tools may use cookies, analytics, pixels, or similar technologies to understand website traffic, improve user experience, measure campaign performance, or support advertising and remarketing activities.

• Users may adjust browser settings to block or delete cookies.
• Some website features may not work properly if cookies are disabled.
• Third-party platforms may collect information according to their own policies.

AXD Strategy retains personal information only as long as reasonably necessary for its original purpose and applicable contract, support, accounting, tax, security, dispute-resolution, documentation, and legal requirements.

Retention periods may differ for inquiries, unsuccessful proposals, agreements, invoices, workshops, client files, hosted systems, support records, and backups. When information is no longer required, it will be deleted, anonymized, or securely archived as appropriate, subject to lawful retention and protected backup cycles.

AXD uses reasonable organizational, technical, and practical safeguards to protect information against unauthorized access, misuse, loss, or disclosure.

Examples:

• Limited access to client files and tools where practical
• Use of trusted platforms
• Access controls where available
• Careful handling of client documents and assets
• Removal or limitation of access when no longer needed
• Avoidance of unnecessary sensitive data collection

Clients are responsible for ensuring that the information, files, screenshots, customer data, testimonials, messages, page access, and assets they provide to AXD are accurate and lawfully shared.

Clients should:

• Avoid sending unnecessary sensitive personal information.
• Remove or blur private customer data when not needed.
• Avoid sending passwords through unsecured channels.
• Provide access using proper admin roles when available.
• Confirm they have rights to use shared images, videos, testimonials, files, and brand assets.
• Review content before publication, especially claims involving pricing, health, finance, legal, property, employment, regulated industries, or sensitive topics.

Clients retain ownership of their social media accounts, websites, ad accounts, assets, files, and business platforms. AXD only receives limited access as needed to deliver the selected service.

• Clients are responsible for account security and billing.
• Clients should avoid sharing passwords when role-based access is available.
• AXD access should be removed when no longer needed.
• AXD is not responsible for account issues caused by platform restrictions, client-side security practices, third-party actions, or unauthorized access outside AXD’s control.

AXD Strategy may process personal information for its own business purposes, including inquiries, contracts, payments, account administration, website operations, security, and legal compliance. For some engagements, AXD Strategy may also process personal information on the client’s documented instructions.

Where additional safeguards are required, the parties will enter into an appropriate data-processing addendum covering instructions, security, subprocessors, locations, international transfers, incidents, assistance, retention, return, and deletion.

AXD Strategy processes personal information when reasonably necessary to respond to a request, take steps toward or perform an agreement, operate and protect its business, comply with legal obligations, or pursue an appropriate legitimate business purpose. AXD Strategy obtains consent where applicable law requires it. The applicable basis may differ according to the person’s country, relationship with AXD Strategy, information, and processing purpose.

AXD Strategy is based in the Philippines. Personal information may be received from, accessed in, stored in, or processed through other countries when a client, team member, contractor, cloud provider, payment provider, communication platform, hosting provider, AI tool, or other authorized provider operates internationally.

Where applicable law requires safeguards for an international transfer, AXD Strategy and the relevant parties will use an appropriate contractual, legal, or operational mechanism. The required safeguards depend on the countries, data, roles, and providers involved. A service-specific data-processing addendum or transfer arrangement may be required before particular processing begins.

Depending on applicable law, an individual may have rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, information about processing or transfers, or review of certain automated decisions. Rights are subject to identity verification, lawful exceptions, and the circumstances of the request.

Send requests to privacy@axdstrategy.com with the subject “Privacy Request.” AXD Strategy will respond within the period required by applicable law.

Individuals may also complain to the data-protection authority available under applicable law, including the National Privacy Commission of the Philippines where relevant.

AXD Strategy sends promotional communications only where permitted by applicable law and obtains consent where required. An inquiry, diagnostic request, or purchase does not automatically authorize every form of marketing. A recipient may unsubscribe or object using the method provided. Necessary contractual, payment, security, or service communications may continue while relevant.

• AXD will not sell contact lists to advertisers or unrelated third parties.

AXD Strategy’s paid offerings are intended for adults, business owners, professionals, organizations, and adult operators of personal brands. AXD Strategy does not knowingly enter service engagements with children or intentionally collect children’s personal information without an appropriate lawful basis and required authorization.

If AXD becomes aware of a data breach or security incident that may affect personal information, AXD will take reasonable steps to assess the situation, limit further risk, and notify affected individuals or authorities when required by applicable law or appropriate under the circumstances.

AXD Strategy may update this Privacy Policy as its offerings, tools, providers, legal obligations, or processing activities change. The current Policy describes AXD Strategy's current personal-information practices.

AXD Strategy will provide appropriate notice of material changes and obtain further consent where applicable law requires it before using personal information for a new purpose. Posting an update does not by itself provide any consent required by law.

For privacy-related questions, data correction, deletion requests, access requests, or concerns about how AXD handles information, contact AXD using the privacy email below:

• Privacy requests: privacy@axdstrategy.com
• General inquiries, SAs, signed copies & formal notices: hello@axdstrategy.com
• Payments, invoices & receipts: payments@axdstrategy.com
• Active client support: support@axdstrategy.com
• Workshop support: workshop@axdstrategy.com