How AXD Handles Your Information

AXD may collect information you provide directly when you submit forms, request a diagnostic, join a workshop, book a call, purchase a service, send files, communicate with AXD, or work with us as a client.

Information may include:

• Name, business, or brand name
• Contact number and email address
• Social media page links and website links
• Business description, products, services, offers, pricing, service areas, and target audience
• Brand assets such as logos, colors, images, videos, testimonials, and documents
• Screenshots of pages, ads, analytics, insights, messages, or workflows
• Payment proof, reference numbers, payment method, and billing details
• Workshop registration details, consultation notes, form responses, and client communications
• AI workflow inputs, prompts, examples, agent instructions, and usage context when Business OS is involved

When you visit the AXD website or interact with online forms, tools, links, or platforms, some technical information may be collected automatically by the website, hosting provider, browser, analytics tools, form tools, or third-party platforms.

This may include:

• Device type and Browser type
• IP address or general location data
• Pages viewed and Referral source
• Form interaction data
• Cookies or similar tracking technologies
• Basic website analytics

AXD may use analytics or platform insights to understand website performance, improve page experience, and measure campaign effectiveness.

AXD uses collected information for legitimate business, service, communication, diagnostic, payment, and support purposes.

Uses may include:

• Reviewing your page, content, offer, audience, and current marketing situation
• Responding to inquiries, forms, messages, and diagnostic requests
• Recommending the right AXD service path
• Registering you for workshops or consultations
• Preparing strategy, content, page/profile, ads, or AI workflow recommendations
• Building Business Boosters materials, Business OS agents, or Growth Management plans
• Creating calendars, templates, documents, captions, scripts, reports, or workflows
• Processing payments and confirming transactions
• Managing scheduling, updates, approvals, and support
• Improving AXD offers, content, services, and client experience
• Sending service-related updates or communications
• Sending optional marketing updates if you have opted in or have an existing service relationship, where allowed

When you request a Free Diagnostic, AXD may review the information you submit along with your public pages, screenshots, links, page descriptions, content, and other context you provide.

AXD may use this information to:

• Assess page clarity
• Identify positioning or messaging gaps
• Review content direction
• Review CTA and inquiry flow
• Recommend next steps
• Decide whether Business Boosters, Business OS, Growth Management, a workshop, or consultation may be suitable

When you register for the ₱299 Workshop or any AXD training, AXD may collect your name, contact details, payment confirmation, registration responses, attendance details, and workshop-related communication.

AXD may use this information to:

• Confirm registration
• Send workshop details or access links
• Send reminders or updates
• Provide workshop materials when included
• Track attendance or participation
• Follow up with relevant AXD offers or next steps

For workshop registration, access, replay, or materials concerns, email workshop@axdstrategy.com.

Workshop recordings, chat messages, submitted questions, or participation details may be used internally to improve future sessions, unless otherwise stated.

For paid AXD services such as Business Boosters, Business OS, Growth Management, consultations, and related support, AXD may collect and process client information needed to deliver the agreed service.

This may include:

• Business goals, challenges, and strategy details
• Current page/profile information
• Audience and customer information
• Content assets and brand files
• Ads, analytics, or insights screenshots
• Existing captions, scripts, replies, offers, funnels, and workflows
• Access permissions where needed
• Approval records and feedback
• Consultation notes and implementation updates

For active client support, file access, deliverable questions, or service follow-up, email support@axdstrategy.com.

The type of information collected depends on the selected service and the agreed scope.

Some AXD services, especially Business OS, may involve AI tools, custom GPT-style agents, prompts, workflows, automation tools, or AI-assisted content and decision support.

AXD may use information you provide to:

• Build business-specific AI agents
• Create brand voice rules
• Define messaging guardrails
• Build page/profile logic
• Build content workflows
• Build reply, offer, or follow-up logic
• Test and improve output alignment

AI outputs require human review. Clients remain responsible for final approval, publishing, replies, customer communication, and business decisions.

AXD may collect payment-related information to confirm purchases, bookings, workshops, consultations, or service engagements.

This may include:

• Payment method and Payment reference number
• Proof of payment
• Transaction date and Amount paid
• Invoice or billing details
• Service purchased

For payment confirmation, receipt requests, or billing-related concerns, email payments@axdstrategy.com.

AXD does not intentionally collect full bank account passwords, card security codes, or login credentials. Do not send sensitive financial login information to AXD. Payment processing may be handled through banks, e-wallets, payment gateways, or other third-party providers subject to their own privacy and security practices.

AXD does not sell client personal information. However, AXD may share or process information through trusted tools, platforms, team members, contractors, or service providers when needed to deliver services, manage communication, process payments, or operate the business.

Information may be shared with or processed through:

• Email providers
• Google Forms, Google Drive, Google Workspace, or similar tools
• Zoom or meeting platforms
• Payment channels, banks, e-wallets, or payment gateways
• AI tools and workflow platforms
• Meta, Google, analytics, ad platforms, or social media platforms
• Hosting providers and Scheduling tools
• Designers, editors, contractors, strategists, assistants, or support staff involved in the service

AXD only shares information as reasonably needed for service delivery, operations, communication, compliance, or support.

AXD may use third-party tools to collect, store, process, analyze, or deliver information. These tools have their own privacy policies, terms, security practices, and data handling rules.

Examples may include:

The AXD website or connected tools may use cookies, analytics, pixels, or similar technologies to understand website traffic, improve user experience, measure campaign performance, or support advertising and remarketing activities.

• Users may adjust browser settings to block or delete cookies.
• Some website features may not work properly if cookies are disabled.
• Third-party platforms may collect information according to their own policies.

AXD keeps information only as long as reasonably necessary for the purpose it was collected, including service delivery, client support, payment records, documentation, legal compliance, dispute resolution, reporting, and business operations.

Some files, records, deliverables, communications, invoices, and project materials may be retained for administrative, tax, legal, documentation, or service-continuity purposes unless deletion is requested and legally or operationally possible.

If a client requests deletion of certain files or access, AXD will assess whether the information can be deleted, anonymized, archived, or retained based on legal, operational, or service-related needs.

AXD uses reasonable organizational, technical, and practical safeguards to protect information against unauthorized access, misuse, loss, or disclosure.

Examples:

• Limited access to client files and tools where practical
• Use of trusted platforms
• Access controls where available
• Careful handling of client documents and assets
• Removal or limitation of access when no longer needed
• Avoidance of unnecessary sensitive data collection

Clients are responsible for ensuring that the information, files, screenshots, customer data, testimonials, messages, page access, and assets they provide to AXD are accurate and lawfully shared.

Clients should:

• Avoid sending unnecessary sensitive personal information.
• Remove or blur private customer data when not needed.
• Avoid sending passwords through unsecured channels.
• Provide access using proper admin roles when available.
• Confirm they have rights to use shared images, videos, testimonials, files, and brand assets.
• Review content before publication, especially claims involving pricing, health, finance, legal, property, employment, regulated industries, or sensitive topics.

Clients retain ownership of their social media accounts, websites, ad accounts, assets, files, and business platforms. AXD only receives limited access as needed to deliver the selected service.

• Clients are responsible for account security and billing.
• Clients should avoid sharing passwords when role-based access is available.
• AXD access should be removed when no longer needed.
• AXD is not responsible for account issues caused by platform restrictions, client-side security practices, third-party actions, or unauthorized access outside AXD’s control.

Individuals may request access, correction, deletion, restriction, clarification, or information about personal data handled by AXD, subject to reasonable verification, legal requirements, service records, and operational limitations.

Requests may include:

• Asking what information AXD holds
• Correcting inaccurate contact or business information
• Requesting deletion of unnecessary personal data
• Requesting clarification on how information is used
• Withdrawing consent where applicable
• Asking questions about data handling

To make a privacy-related request, email AXD at privacy@axdstrategy.com with the subject “Privacy Request.”

AXD may send updates, reminders, workshop information, service-related messages, educational content, offers, or follow-up communication to people who submitted forms, joined workshops, requested diagnostics, purchased services, or previously communicated with AXD.

• Users may request to stop receiving promotional messages.
• Service-related messages may still be sent when necessary for active engagements.
• AXD will not sell contact lists to advertisers or unrelated third parties.

AXD services are intended for business owners, professionals, teams, and adult participants. AXD does not knowingly collect information from children for service delivery, workshops, diagnostics, or business support.

If AXD becomes aware that a child’s personal information was submitted without proper authority, AXD may delete or limit use of that information.

If AXD becomes aware of a data breach or security incident that may affect personal information, AXD will take reasonable steps to assess the situation, limit further risk, and notify affected individuals or authorities when required by applicable law or appropriate under the circumstances.

AXD may update this Privacy Policy from time to time as services, tools, forms, workflows, AI systems, or business operations evolve. The updated version will apply once posted on the website or shared through AXD channels.

For privacy-related questions, data correction, deletion requests, access requests, or concerns about how AXD handles information, contact AXD using the privacy email below:

• Privacy requests: privacy@axdstrategy.com
• General website inquiries: hello@axdstrategy.com
• Payment concerns: payments@axdstrategy.com
• Active client support: support@axdstrategy.com
• Workshop support: workshop@axdstrategy.com