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Web Care

A Website Is Not Finished When It Goes Live.

AXD manages the technical layer after launch: cloud hosting, domain connection, SSL, deployments, monitoring, maintenance, approved updates, and troubleshooting.

Your domain stays yours. AXD handles the ongoing website work behind it.

Managed Website StatusAXD MANAGED
Hosting
Online
SSL
Connected
Deployment
Versioned
Maintenance
Monitored
One Managed Layer

Hosting + Maintenance + Updates + Technical Support

Why Website Care Matters

The website can be live and still become a business problem.

Hosting is only one piece. Someone still needs to manage access, deployment, changes, forms, performance, broken links, and technical issues when they appear.

No One Owns the Technical Layer

The site is online, but nobody is clearly responsible when something needs to be changed or fixed.

Changes Become Risky

A small edit can break layout, forms, tracking, or deployment when there is no managed workflow.

Domain and Hosting Get Mixed Up

Ownership, DNS access, hosting credentials, and renewals become confusing when everything lives in one shared account.

Forms Quietly Stop Working

A website can appear healthy while inquiries fail because forms, email routing, or integrations were never checked.

Performance Slowly Degrades

Large images, old files, broken assets, or repeated additions can make the site slower and harder to use.

No Recovery Process

If a computer is lost or a deployment goes wrong, the business should not depend on one local copy of the website.

Managed Website Care

AXD takes responsibility for the ongoing technical website layer.

Managed Cloud Hosting

AXD hosts and manages the website in a dedicated client project or suitable managed environment.

SSL & Domain Connection

AXD handles the DNS records and technical connection required to keep the website securely available on the client-owned domain.

Deployment & Version Control

Website code is maintained with a controlled deployment process and source-code repository rather than relying on one computer.

Health & Function Checks

AXD checks key pages, forms, broken links, 404 issues, and other website functions based on the care scope.

Approved Website Updates

Text, image, and minor page changes are handled within the defined maintenance allowance of the selected care level.

Technical Support

AXD troubleshoots website-side technical issues and coordinates next steps when a change requires separate development work.

Care Levels

Choose care based on how actively the website changes.

Pricing is provided directly after AXD reviews the website and expected maintenance workload.

Stable Website

Care Standard

For relatively stable business websites that mainly need reliable hosting, technical oversight, and occasional small updates.

  • Managed hosting and SSL
  • DNS/domain connection management
  • Deployment and version control
  • Basic health monitoring
  • Defined minor update allowance
  • Technical hosting support
Recommended for active SMEsActive Website

Care Active

For businesses that regularly update content, campaigns, forms, and key website information.

  • Everything in Care Standard
  • Larger monthly update allowance
  • Form and key-function checks
  • Broken-link and 404 checks
  • Image and performance optimization
  • Technical fixes within care scope
  • Regular website care summary
Higher Support

Care Priority

For websites that are operationally important and need more maintenance capacity, faster turnaround, and deeper support.

  • Everything in Care Active
  • Higher maintenance allowance
  • Priority support queue
  • Deeper troubleshooting
  • Periodic performance review
  • Coordination for separately scoped development
Ownership & Continuity

The client keeps ownership. AXD manages the infrastructure.

The structure is designed so the business is not trapped inside one employee's laptop, one shared password, or one mixed client account.

1

Client Owns the Domain

The client purchases and renews the domain. AXD receives delegated or DNS access for management.

2

AXD Manages Hosting

The website runs in an AXD-managed cloud environment with client-level separation.

3

Code Is Versioned

The website source is maintained in a private repository so one local computer is never the only working copy.

4

Offboarding Stays Possible

If the relationship ends, the client still controls the domain and AXD can assist with transition or migration.

Existing Websites

Already hosted somewhere else?

AXD can assess an existing website before takeover. The review checks the platform, domain/DNS, hosting, code access, forms, analytics, business email dependencies, and migration risks.

Takeover or migration work is separate from the recurring care service because inherited websites can have unknown technical dependencies.

Request Website Review
Usually Separate

What the recurring care plan does not automatically include

  • Domain registration or renewal fees
  • Business email hosting unless specifically arranged
  • Paid plugins, premium licenses, software subscriptions, or third-party APIs
  • Major redesigns, substantial new pages, or new functionality
  • E-commerce, portals, booking systems, or custom application development
  • Unusually high cloud usage outside the normal plan assumptions
Common Questions

Common hosting and maintenance questions

No. The client should own and renew the domain. AXD receives delegated or DNS access so it can connect and manage the website without taking ownership of the domain.

No. Website development is the one-time build or rebuild. Web Care is the recurring service that begins after launch or after an existing site is successfully taken over.

Potentially, yes. AXD first reviews the current platform, code access, hosting, email dependencies, integrations, and migration requirements before accepting the site into managed care.

No. Each care level has a defined maintenance allowance. This protects turnaround and keeps the recurring service predictable. Larger changes are quoted separately.

The production site and source code should not depend on one local computer. AXD uses cloud hosting and version-controlled source repositories so authorized work can continue from another machine.

Yes. The client keeps the domain. AXD can assist with transition of website files, code, DNS, or hosting based on the offboarding scope.

Keep the Website Managed

Need AXD to take responsibility for hosting and maintenance?

Start with a website review. AXD will confirm whether the site can be taken over as-is, needs migration, or should be rebuilt first.